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Support Services

We offer complementary training to our referral partners

FAQ

  • Who are Protective Group?

    Protective Group are a private security and safety company that assists victims of violence. We have assisted over 30,000 victims in the past decade. You can learn more about us at protectivegroup.com.au.

  • How can I contact Protective Group for further help if I'm unsure about something?

    Please feel free to call us on 1300 743 000 or via email at [email protected]. The team here at Protective Group are always here to help.

  • Does Protective Group offer translation services?

    Our current team speak English, Chinese and Russian. We can arrange translation services.

  • Does Protective Group help with financial support?

    No. Protective Group is a private company and cannot assist with financial or housing support. We recommend speaking to your referrer if you have been referred to us or visit 1800respect.org.au for further assistance.

  • I'm worried about my physical and technology safety what should I do?

    If you were referred to us by a support service, please have discuss with them before contacting us. You can engage our services privately. Please contact our office on 1399 743 000 for further assistance.

  • I think my device is compromised/hacked what should I do?

    If you were referred to us by a support service discuss with them before contacting us. If they can assist you with a referral to our services, they will advise you of the process.

For service support please contact 1800Respect