About this lesson

Scam emails, also known as phishing emails, are fraudulent attempts to obtain sensitive information, money, or access to your computer. They often appear to be from a legitimate source, such as a well-known company or a public institution, and can include requests for personal information, prompts to click on malicious links, or attachments infected with malware. The primary aim is to deceive the recipient into providing personal data, financial details, or to gain unauthorized access to systems.

Course curriculum

    1. Lesson 1: What are Scam Emails?

    2. Lesson 2: Types of Scam Emails

    3. Lesson 3: Common Targets of Scam Email

    4. Lesson 4: Scam Emails and Domestic Violence

    1. Lesso 1: Identifying Scam Emails

    2. Lesson 2: Protecting Your Personal Information from Scam Emails

    3. Lesson 3: How to stop Scam Emails

    4. Lesson 4: Spam Filter and Scam Emails

    5. Lesson 5: Phishing Emails

    6. Lesson 6: Spoofing Emails

    7. Lesson 7: Spear Phishing

    8. Lesson 8: Lottery or Prize Scams

    9. Lesson 9: Scareware Scams

    1. Lesson 1: Identifying Red Flags

    2. Lesson 2: What to do if you are a victim

    3. Lesson 3: Steps to Take to Secure Your Devices and Systems

    4. Lesson 4: Recovering from a Scam Email

    5. Lesson 5: Staying Safe from Scam Emails
  • Free
  • 18 lessons
  • 0 hours of video content

Monthly checklist

Every month follow these tips to ensure you remain safe from Email scams.

  • Be Skeptical of Unsolicited Emails: Treat emails that ask for personal or financial information with suspicion. Legitimate organizations do not typically solicit this kind of information through email.

  • Check the Sender’s Email Address: Do not just trust the display name. Hover over or click on the email address to see the actual sender. If it looks suspicious or does not match the claimed organization’s domain, it’s likely a scam.

  • Look for Generic Greetings: Phishing emails often use generic greetings like “Dear Customer” or “Dear Member” instead of your actual name.

View other Lessons

Choose from a Quick or In-Depth Lesson

Support Services

We offer complementary training sessions to our referral partners

Book a session now

FAQ

  • Who are Protective Group?

    Protective Group are a private security and safety company that assists victims of violence. We have assisted over 30,000 victims in the past decade. You can learn more about us at protectivegroup.com.au.

  • How can I contact Protective Group for further help if I'm unsure about something?

    Please feel free to call us on 1300 743 000 or via email at [email protected]. The team here at Protective Group are always here to help.

  • Does Protective Group offer translation services?

    Our current team speak English, Chinese and Russian. We can arrange translation services.

  • Does Protective Group help with financial support?

    No. Protective Group is a private company and cannot assist with financial or housing support. We recommend speaking to your referrer if you have been referred to us or visit 1800respect.org.au for further assistance.

  • I'm worried about my physical and technology safety what should I do?

    If you were referred to us by a support service, please have discuss with them before contacting us. You can engage our services privately. Please contact our office on 1399 743 000 for further assistance.

  • I think my device is compromised/hacked what should I do?

    If you were referred to us by a support service discuss with them before contacting us. If they can assist you with a referral to our services, they will advise you of the process.

For service support please contact 1800Respect