About this lesson

Phishing is a type of cyber attack that involves tricking individuals into revealing sensitive information, such as passwords, credit card numbers, and other personal data, by masquerading as a trustworthy entity in digital communication. Typically conducted via email, phishing attacks can also occur through text messages (smishing), phone calls (vishing), or social media. The goal is to deceive the recipient into taking an action that compromises their security, such as clicking on a malicious link, downloading an infected attachment, or voluntarily providing confidential information.

Course curriculum

    1. Lesson 1: Understanding Phishing

    2. Lesson 2: Types of Phishing Attacks

    3. Lesson 3: Common Targets of Phishing Attacks

    4. Lesson 4: Phishing and Domestic Violence

    1. Lesson 1: Warning Signs of a Phishing Email

    2. Lesson 2: Spotting a Phishing Website

    3. Lesson 3: Protecting Your Personal Information from Phishers

    4. Lesson 4: How to Avoid Falling Victim to a Phishing Scam

    1. Lesson 1: What to Do If You Are a Victim of Phishing

    2. Lesson 2: Steps to Take to Secure Your Devices and Systems

    3. Lesson 3: Reporting a Phishing Attack

    4. Lesson 4: Recovering from a Phishing Attack
  • Free
  • 12 lessons
  • 0 hours of video content

Monthly checklist

Every month follow these tips to ensure you remain safe from Phising scams.

  • Treat emails, text messages, and phone calls with caution, especially if they request personal or financial information. Legitimate organizations usually do not ask for sensitive details via these channels.

  • If a message asks you to take urgent action, verify its authenticity by contacting the organization directly using contact information from their official website, not the contact details provided in the message.

  • Phishing attempts often have tell-tale signs such as poor spelling and grammar, generic greetings (e.g., "Dear Customer"), and mismatched URLs. Hover over any links to see if the actual URL matches what's displayed and whether it leads to a legitimate site.

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FAQ

  • Who are Protective Group?

    Protective Group are a private security and safety company that assists victims of violence. We have assisted over 30,000 victims in the past decade. You can learn more about us at protectivegroup.com.au.

  • How can I contact Protective Group for further help if I'm unsure about something?

    Please feel free to call us on 1300 743 000 or via email at [email protected]. The team here at Protective Group are always here to help.

  • Does Protective Group offer translation services?

    Our current team speak English, Chinese and Russian. We can arrange translation services.

  • Does Protective Group help with financial support?

    No. Protective Group is a private company and cannot assist with financial or housing support. We recommend speaking to your referrer if you have been referred to us or visit 1800respect.org.au for further assistance.

  • I'm worried about my physical and technology safety what should I do?

    If you were referred to us by a support service, please have discuss with them before contacting us. You can engage our services privately. Please contact our office on 1399 743 000 for further assistance.

  • I think my device is compromised/hacked what should I do?

    If you were referred to us by a support service discuss with them before contacting us. If they can assist you with a referral to our services, they will advise you of the process.

For service support please contact 1800Respect