Support Services
We offer complementary training to our referral partners
Products
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All Lessons, Short Lessons
How to change your Yahoo password
Course • 5 lessonsLearn more about changing your Yahoo password.
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All Lessons, Short Lessons
How to use a Private/Incognito Browser
Course • 5 lessonsLearn more about what is a private browser/incognito mode.
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All Lessons, Short Lessons
How to change your Apple ID password
Course • 5 lessonsLearn more about changing you Apple ID password.
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All Lessons, Short Lessons
How to change your GMAIL/GOOGLE password
Course • 5 lessonsLearn more about changing you GMAIL/GOOGLE password.
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All Lessons, Short Lessons, Long Lessons
Mobile Phone Safety
Course • 10 lessonsLearn more about Mobile Phone Safety.
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All Lessons, Long Lessons
Two-Factor Authentication (2FA)
Course • 8 lessonsLearn more about Two-Factor Authentication (2FA).
FAQ
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Who are Protective Group?
Protective Group are a private security and safety company that assists victims of violence. We have assisted over 30,000 victims in the past decade. You can learn more about us at protectivegroup.com.au.
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How can I contact Protective Group for further help if I'm unsure about something?
Please feel free to call us on 1300 743 000 or via email at [email protected]. The team here at Protective Group are always here to help.
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Does Protective Group offer translation services?
Our current team speak English, Chinese and Russian. We can arrange translation services.
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Does Protective Group help with financial support?
No. Protective Group is a private company and cannot assist with financial or housing support. We recommend speaking to your referrer if you have been referred to us or visit 1800respect.org.au for further assistance.
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I'm worried about my physical and technology safety what should I do?
If you were referred to us by a support service, please have discuss with them before contacting us. You can engage our services privately. Please contact our office on 1399 743 000 for further assistance.
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I think my device is compromised/hacked what should I do?
If you were referred to us by a support service discuss with them before contacting us. If they can assist you with a referral to our services, they will advise you of the process.